Privacy Policy
Tufted With Love (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.tuftedwithlove.com (“Website”). By using our Website, you consent to the practices described in this Privacy Policy.
- Information We Collect
We collect various types of personal information to provide and improve our services, including:
- Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and payment details when you make a purchase or sign up for our services.
- Account Information: If you create an account, we collect your login details and preferences.
- Transaction Data: Purchase history, payment details (processed securely by third-party payment processors), and order details.
- Technical Information: IP address, browser type, device type, and browsing behavior through cookies and similar technologies.
- Communication Data: Information shared when you contact us via email, chat, or other communication methods.
- How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders, including payment processing and shipping.
- To provide customer support and respond to inquiries.
- To improve our Website, services, and user experience.
- To send promotional offers, newsletters, and updates (you can opt out at any time).
- To comply with legal obligations and enforce our terms and policies.
- To detect and prevent fraud, security breaches, and illegal activities.
- Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share it in the following cases:
- Service Providers: Third-party vendors (e.g., payment processors, shipping providers) that help us operate our business.
- Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
- Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
- Your Rights and Choices
Under Canadian privacy laws, you have the right to:
- Access and request a copy of your personal data.
- Correct inaccuracies in your personal data.
- Withdraw consent for marketing communications.
- Request deletion of your personal data (subject to legal obligations).
To exercise these rights, contact us at info@tuftedwithlove.com.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
- Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Tufted With Love
204-10422 168 St, Fraser Heights, Surrey, BC
Email: info@tuftedwithlove.com
Website: www.tuftedwithlove.com